Services

Useful tools for work that cannot wait.

Start with a single form, review step, or research task. We shape the project around a clear need and a realistic local-government budget.

Talk through your project
01

Resident portals

A clear digital front door for public services.

We create accessible, mobile-friendly portals that guide residents through permits, licenses, requests, grants, and other applications.

  • Guided forms that adapt to each response
  • Document uploads and status tracking
  • Simple instructions
  • WCAG 2.2 accessibility support
02

Application intake

Complete, organized submissions from the start.

We turn paper forms and email attachments into structured digital intake. Validation checks flag missing information before staff review.

  • Data validation and required documents
  • Automatic confirmation and reminders
  • Assignment by request type or location
  • Searchable application records
03

AI-assisted review

Faster preparation, with people making the decisions.

AI can extract details, summarize long files, compare submissions with written requirements, and flag items for a staff member to review.

  • Document extraction and classification
  • Requirement and policy comparison
  • Cited summaries for staff review
  • Human-in-the-loop approval steps
04

Workflow improvement

Fewer handoffs to chase and fewer fields to retype.

We identify pain points, remove unnecessary steps, and improve the remaining work with user-friendly processes, automatic notifications, and integrations to existing systems.

  • Workflow and service design
  • Role-based queues and notifications
  • API connections to existing systems
  • Audit history and reporting

For technical teams

Designed to fit your environment.

Depending on the project, solutions can use secure cloud hosting, modern APIs, role-based access, audit logging, structured databases, OCR, and retrieval-augmented generation. We document the choices and avoid locking essential public data into a black box.

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Not sure where to start?

Bring us the messy process.

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